Privacy Policy
Your Privacy and Security Are Our Top Priorities
At Sioux Empire IT Services, we take your privacy and data security seriously. This Privacy Policy outlines how we collect, use, and protect your information, ensuring transparency and peace of mind for businesses in Sioux Falls and the Sioux Empire. We are committed to safeguarding your personal and business data with the highest standards of security and compliance.
Who we are
Sioux Empire IT Services LLC is a small managed service provider (MSP) that provides IT solutions and support to businesses in the Sioux Falls area. We value the privacy and security of our clients and their data. This privacy policy explains how we collect, use, and protect your personal information when you use our services.
What information do we collect?
We collect information that you provide to us when you sign up for our services, contact us, or request support. This may include your name, email address, phone number, business name, address, and payment information. We also collect information about your devices, network, and systems that we manage or monitor on your behalf. This may include device identifiers, IP addresses, operating system, software, hardware, and configuration.
Data Analytics and Tracking Tools
Google Analytics
We utilize Google Analytics to gain insights into user behavior on our website. Google Analytics collects anonymized data about page views, clicks, and interactions. This information helps us understand how visitors navigate our site, improve user experience, and optimize our content.
Google Analytics uses cookies to track user interactions. By using our website, you consent to the processing of your data by Google Analytics. You can learn more about Google Analytics’ privacy practices by visiting their privacy policy.
Google Ads and Conversion Tracking
We use Google Ads to display targeted advertisements to users. To measure the effectiveness of our advertising campaigns, we implement Google Ads Conversion Tracking. This tool collects data about clicks, interactions, and conversions, such as completed forms or purchases.
Google Ads uses cookies to track conversions. By using our website, you agree to the processing of your data by Google Ads. You can learn more about Google Ads’ privacy practices by visiting their privacy policy.
Facebook Pixel
We also employ the Facebook Pixel, a powerful tool provided by Facebook. The Facebook Pixel allows us to track user activity on our website, such as page views, clicks, and conversions. This data helps us create custom audiences for targeted advertising and measure the effectiveness of our campaigns.
By using our website, you agree to the collection and processing of your data by the Facebook Pixel. For more details, refer to Facebook’s Data Policy.
How do we use your information?
We use your information for the following purposes:
- To provide you with our services and fulfill our contractual obligations to you.
- To communicate with you about our services, updates, invoices, and support requests.
- To troubleshoot, diagnose, and resolve any issues or problems with your devices, network, or systems.
- To improve our services and enhance our customer experience.
- To analyze user behavior and improve our website and advertising campaigns.
- To comply with any legal or regulatory requirements.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use encryption, firewalls, antivirus software, and other security tools to safeguard your data. We also limit access to your information to our employees and contractors who need it to perform their duties and who are bound by confidentiality agreements.
Do we share your information with anyone?
We do not sell, rent, trade, or disclose your information to any third parties for marketing or advertising purposes. We may share your information with our service providers, vendors, or partners who help us deliver our services to you. These third parties are required to protect your information and use it only for the purposes for which we disclose it to them. We may also share your information if we are required to do so by law or in response to a valid request from a government authority.
How can you access or update your information?
You can access or update your information by contacting us at [email protected] or by logging into your account on our website. You can also request that we delete your information or stop processing it by sending us an email at the same address. We will respond to your request as soon as possible and in accordance with applicable laws.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our services, practices, or laws. We will notify you of any material changes by posting a notice on our website or by sending you an email. Your continued use of our services after such notice constitutes your acceptance of the updated privacy policy.
When was this last updated?
January 7, 2025