Monitoring

A key service we provide as a managed IT services provider is monitoring, which keeps your systems running smoothly and efficiently. This is one of the biggest benefits that sets a fully managed IT service plan apart from a typical "break-fix" agreement.

We monitor many aspects of our managed clients' IT environments on a day-to-day basis, including but not limited to:

• Systems Monitoring: We monitor both servers and workstations for various indicators of health, such as sudden spikes in CPU utilization, disk space usage, service status, new account creations, privileged user access, and more.
• Backup Monitoring: We ensure the safety of your data by monitoring backups for automated alerts and regularly checking their status, even if no alerts have been received.
• DMARC Monitoring: We set up proper records to maximize reliable email delivery and prevent spoofing, and we continuously monitor reports for any potential issues.
• Email Security Monitoring: We monitor email security reports and take action if any issues are detected.
• Dark Web Monitoring: We monitor the dark web for any new leaks involving our clients' credentials and take appropriate action to protect their accounts.
• Managed Detection and Response Monitoring: Our endpoint protection systems are backed by 24x7 monitoring centers that watch for critical events and unusual activity, ensuring a rapid response to any perceived threats.
• DNS Record Monitoring: We monitor publicly visible DNS records and quickly follow up on any changes to ensure they are expected and legitimate.

If you want an IT services provider that prioritizes proactive monitoring to keep your systems secure and efficient, please reach out to us today!